Frequently Asked Questions
1
What types of hijabs do you offer?We provide a wide selection of styles, from lightweight and breathable options perfect for everyday wear to luxurious, elegant fabrics ideal for special occasions. Our collection includes soft, stretchy materials that stay in place, as well as textured, warm pieces for cooler weather. Whether you're looking for simplicity or bold prints, we have something for every taste and need.
2
Are your hijabs suitable for all season?Yes, our hijabs are suitable for all seasons. We offer a range of materials that cater to different weather conditions. Lightweight fabrics like chiffon and georgette are ideal for warmer months, while thicker options such as crinkle cotton and floral hijabs provide warmth during colder seasons. This variety ensures you can find the perfect hijab for any climate, allowing for both comfort and style year-round.
3
What is the return & exchange policy?Our return and exchange policy allows customers to return or exchange items within 7 days of purchase. Items must be unused, in their original packaging.Once we receive the returned item, we will process the refund or exchange promptly.
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How can i contact customer support?.You can easily reach out to us for assistance via WhatsApp or email. Reply to your WhatsApp msg will be given by 2 hours and email within 2 days.
1
How long do i have to wait to recieve my parcel?Delivery times can vary depending on your location and the shipping method selected at checkout. Typically, you can expect to receive your parcel within 7 to 10 business days for standard shipping.
2
How can i track my order?After you confirm your order, you will receive a confirmation email that includes all the details of your purchase, such as the items ordered, order number, and total amount. Within this email, there will be a tracking link provided. Once your order is shipped, this link will allow you to track your parcel in real time.
3
What payment methods do you accept ?We offer a variety of payment methods like UPI, net banking, card's. During checkout you can select the payment method that works best for you.
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Do you provide shipping to other countries?Currently, we do not offer international shipping, but we are planning to expand our services soon. Stay tuned for updates on worldwide delivery!